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[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
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At Hargraft, we are committed to the protection of our clients’ confidential information. Strict security protocols guide all staff interaction with this information. In addition, Hargraft adheres to the “Ten Privacy Principles” of the Personal Information Protection and Electronic Documents Act,<\/em> listed below. No matter the manner in which our clients choose to communicate their information, it remains private.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_blurb title=”Accountability” image=”https:\/\/relevantposts.com\/hargraft\/wp-content\/uploads\/2026\/05\/01.png” icon_placement=”left” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n We are responsible for all confidential or personal information under our control and will designate one or more individuals who are accountable for the organization’s compliance with its privacy protection protocols.<\/p>\n [\/et_pb_blurb][et_pb_blurb title=”Identifying Purposes” image=”https:\/\/relevantposts.com\/hargraft\/wp-content\/uploads\/2026\/05\/02.png” icon_placement=”left” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n We will identify the purposes for which we collect confidential or personal information at or before the time the information is collected.<\/p>\n [\/et_pb_blurb][et_pb_blurb title=”Consent” image=”https:\/\/relevantposts.com\/hargraft\/wp-content\/uploads\/2026\/05\/03.png” icon_placement=”left” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n We will obtain the appropriate consent from individuals for the collection, use, or disclosure of their confidential or personal information, except where the law provides an exemption.<\/p>\n [\/et_pb_blurb][et_pb_blurb title=”Limiting Collection” image=”https:\/\/relevantposts.com\/hargraft\/wp-content\/uploads\/2026\/05\/04.png” icon_placement=”left” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n The confidential or personal information we collect will be limited to that which is necessary for the purposes we have identified.<\/p>\n [\/et_pb_blurb][et_pb_blurb title=”Limiting Use, Disclosure, and Retention” image=”https:\/\/relevantposts.com\/hargraft\/wp-content\/uploads\/2026\/05\/05.png” icon_placement=”left” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Confidential or personal information will not be used or disclosed for purposes other than those for which it was collected, except with the consent of the appropriate party or parties or as required by law. We will only retain confidential or personal information as long as necessary for the fulfillment of those purposes for which it was collected.<\/p>\n [\/et_pb_blurb][et_pb_blurb title=”Accuracy” image=”https:\/\/relevantposts.com\/hargraft\/wp-content\/uploads\/2026\/05\/06.png” icon_placement=”left” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n The confidential or personal information we collect will be as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used.<\/p>\n [\/et_pb_blurb][et_pb_blurb title=”Safeguards” image=”https:\/\/relevantposts.com\/hargraft\/wp-content\/uploads\/2026\/05\/07.png” icon_placement=”left” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n We will safeguard the security of personal information under our control in a manner that is appropriate to the sensitivity of the informati<\/p>\n [\/et_pb_blurb][et_pb_blurb title=”Openness” image=”https:\/\/relevantposts.com\/hargraft\/wp-content\/uploads\/2026\/05\/08.png” icon_placement=”left” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n We will make readily available to individuals specific information about our policies and procedures relating to the management of confidential or personal information that is under our control.<\/p>\n [\/et_pb_blurb][et_pb_blurb title=”Access” image=”https:\/\/relevantposts.com\/hargraft\/wp-content\/uploads\/2026\/05\/09.png” icon_placement=”left” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Upon request, an individual or appropriate group of individuals will be informed of the existence, use, and disclosure of that of their confidential or personal information which is under our control, and may be given access to, and challenge the accuracy and completeness of that information.<\/p>\n [\/et_pb_blurb][et_pb_blurb title=”Provide Recourse” image=”https:\/\/relevantposts.com\/hargraft\/wp-content\/uploads\/2026\/05\/10.png” icon_placement=”left” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n An individual or appropriate group of individuals may address a challenge concerning compliance with the above policies and procedures to our Privacy Officer.<\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_testimonial portrait_url=”https:\/\/relevantposts.com\/hargraft\/wp-content\/uploads\/2026\/05\/Circle.png” quote_icon=”off” portrait_width=”90px” _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”4em|4em|4em|4em|true|true” global_colors_info=”{}”]<\/p>\n Claims Support<\/strong><\/p>\n During Office hours, you may contact our office number respecting your claim. Our dedicated staff is available to assist you. Or you may use our claim support email<\/a> for claim reporting and enquiries.<\/p>\n Personal Lines customers \u2014 you can also report losses directly to your insurers.<\/em><\/p>\nThe Ten Privacy Principles<\/h3>\n