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Occasionally the unfortunate necessity of making a claim arises. Hargraft seeks to provide claimants with all possible support and commits to:<\/p>\n
Submitting any required supporting documentation in an efficient and timely fashion.<\/p>\n<\/li>\n
Assisting our clients as required in preparing and presenting claims information to insurers.<\/p>\n<\/li>\n
In the event of a catastrophic loss, proactively negotiating on behalf of a favourable settlement.<\/p>\n<\/li>\n
Monitoring insurer response and the claims settlement process to ensure client satisfaction.<\/p>\n<\/li>\n
Reviewing insurer claims reports for accuracy.<\/p>\n<\/li>\n
Maintaining claims statistics to assist with accurate market presentations and program design.<\/p>\n<\/li>\n
Assisting our clients to develop standard claim reporting procedures.<\/p>\n<\/li>\n
Maintaining accurate claims records including details of all settlement amounts, expenses, and outstanding reserves.<\/p>\n<\/li>\n
Maintaining toll-free numbers for emergency claims submissions, in operation 24\/7.<\/p>\n<\/li>\n<\/ul>\n
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Claims Support<\/strong><\/p>\n During Office hours, you may contact our office number respecting your claim. Our dedicated staff is available to assist you. Or you may use our claim support email<\/a> for claim reporting and enquiries.<\/p>\n Personal Lines customers \u2014 you can also report losses directly to your insurers.<\/em><\/p>\n